Zendesk community
You’re in the right place
Welcome to the Zendesk community. It’s a space where you can connect and engage with other users. Come together and learn from your peers, grow your network, and improve the way you use Zendesk.
Network
Meet and interact with other CX professionals from all over the world and build your circle of support.
Learn
Understand the ins and outs of Zendesk and transform into the next CX buff.
Engage
Join a conversation in our community forums, leave us feedback, and get unlimited access to best practices.
Community events
Treat yourself to some business fun
We’re the champions of customer service...and hosting breakout events. Whether it’s a webinar, conference, or on-demand experience, we make it easy for you to learn, get advice, and interact with Zendesk’s finest from wherever you are.
Training and certifications
Take a crash course
Get better at how you use Zendesk. Whether you’re an agent, admin, or developer, there’s a training course waiting for you. When the time comes, show us what you know and get Zendesk certified.
Product help
Leverage our expertise
Help yourself to our robust library of help center articles. Whether you’re looking for advice, troubleshooting tips, or answers to your product questions, our team puts everything you need within reach.
“The community is one of the first places I go to find shared experiences. It is rare that I'm the first person to run into any given situation. Sometimes that's just commiseration on feedback posts, but more often, it's a solution that I didn't think to consider. I find the user-created guides help me tremendously. The mods are supportive of each others' work and are often the first to share their experiences on the forums, which makes them an invaluable resource when I need help.”
Chris Bulin
Support Services Enablement Manager at Ithaka
Additional resources
More goodies for your enjoyment
Updates
Don't miss out on our product announcements and weekly community digest newsletter.
Startups
Get started on the right foot and join our startups community. Get expert guidance, learn best practices, and more.
Developers
Our knowledge is your power. Browse through our library of developer documentation and build in smarter ways.
